Thanks for your support on Renice products. To obtain warranty service, please fill the RMA Form to obtain a Return Merchandise Authorization (“RMA”) before you can return your product to Renice. Please attach RMA Form to the parcel when you deliver the good to Renice Maintenance Center.
- 1、The RMA Form has to include product identification information, including model number and series number (if applicable) with a detailed description of the problem. Also please submit the copy of purchase order.
- 2、The model number of the product to be returned should be conform to the one in purchase order.
- 3、The maintenance center will send mail to notify customer of RMA code or reasons of excluded from warranty.
- 4、The RMA number must be prominently displayed on the outside of the package.
- 5、The RMA number comes into valid after it is issue, and expired if over warranty period.
Maintenance Center of Storage Products
Address: 7/2F, CYG Port, Gaoxin Middle 1st Road, Nanshan District, Shenzhen, 518057 China
Maintenance Center of Industrial Computer
Address: Room 1305, Building F, Minggu Science Park, No.7001 Zhongchun Road, Minhang District, Shanghai, China